Rinlou™ | Tianjin Xinyitong Technology Co., Ltd.
Legal Representative: Chang Dong | Email: service@rinlou.com | Business Address: Room 286, No. 62 Yangliu Road, Xuguantun Subdistrict, Wuqing District, Tianjin
Phone: +86 15777546527
Customer Service Hours: 8:00 AM–10:00 PM
Customer Support
For product questions, order questions, delivery concerns, return requests, refund requests, or other after-sales matters, please contact:
When contacting us, please include your order reference, the email address used for the order, and a clear description of the issue.
For damaged, defective, incorrect, or materially different products, customers may also provide photographs or videos to help us review the request.
Our customer service team reviews and responds to after-sales requests within 3 business days.
We aim to provide clear instructions and a practical response for every valid customer request.